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More than 76% of consumers in India prefer talking to businesses over a phone call, according to a recent study from Truecaller. Since voice is still consumers’ preferred way to communicate, that leaves a big opportunity to automate support and outreach calls using voice AI in the country. Voice AI startup Ringg, which already processes…
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Particle, the AI newsreader startup founded by former Twitter engineers, is shifting its focus to a potentially more lucrative idea: indexing the spoken conversations buried in podcasts and making them discoverable. On Wednesday, the company introduced Radar, a podcast search engine that not only transcribes podcast audio but also understands what it means, enabling it to…
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Most side hustle lists are full of the same suggestions: deliver food, walk dogs, take surveys and so on. Not that there is anything wrong with those gigs, but if you’ve got the professional experience, you could be leaving serious money on the table by not considering options that can quietly have you crossing the…
I’ve been a freelance photojournalist for two decades, which means I’ve watched multiple crises rock the industry. First it was the rise of smartphone cameras in 2007 (everyone will take their own photographs, we’ll lose our jobs!), then Instagram in 2010 (everyone will publish their own photographs, we’ll lose our jobs!), and so on. But…
Online reputation management (ORM) is the practice of monitoring and improving (when necessary) how your brand is perceived on the internet. In practice, this means responding to negative reviews, suppressing negative search results or comments, and addressing any misinformation about your company.
It started in late summer out west, it stayed out west, and by fall, it was over. Now, that shape is gone.